Certificate IV Frontline Management

Supervisors, team leaders, and project managers are often referred to as frontline managers.

The Certificate IV in Frontline Management is designed to build skills and knowledge across a broad range of management areas.

Ideal for painters who are currently managers/team leaders/supervisors or those who aspire to be so.

NIPD Frontline Management programs are delivered by expert trainers over 7 full one day workshops scheduled during a nine month period. Over the course of the nine months, students are provided with sufficient study breaks to cover the out of class assessment and assignment work required. During the seven day training sessions, participants are involved in active discussion, networking, problem solving, and presentations related to building skills and experience required to lead and manage staff.

The seven workshops will address the following 10 units of Competence from the National Business Services Training Package. All of these competencies must be successfully completed to gain the Certificate IV in Frontline Management

BSBWOR404B Develop Work Priorities

BSBITU401A Design and develop complex text documents

BSBWRT401A Write complex documents

BSBCMM401A Make a presentation (not available for online delivery, replaced by: BSBCUS402A Address customer needs)

BSBOHS407A Monitor a safe workplace

BSBMGT403A Implement continuous improvement

BSBCUS401A Coordinate implementation of customer service strategies

BSBWOR402A Promote team effectiveness

BSBMGT401A Show leadership in the workplace

BSBMGT402A Implement operational plan

NIPD Certificate IV in Frontline Management has a course fee of $3890.

NIPD has 2 payment options:

A single upfront payment of the course fees will attract a 10% discount. Total upfront fee is therefore $3500.

An enrolment fee of $495 upfront, and 7 x $485 paid per month for seven consecutive months. Total course fee is therefore $3890.

Federal Government funding of $4000 for traineeships is available to employers for students undertaking the Certificate IV in Frontline Management for their employees. Refer to our Government Funding page for more information and to check the eligibility criteria.

If you as an employer sending your employee/s on NIPD Frontline Management course will only pay a maximum of $3890, however, upon course completion, you will have received $4000 from the government which may be used to contribute toward training or other associated costs for each eligible employee.

Also available on-line